tk779 Privacy Policy

Overview

tk779 operates as Bangladesh's trusted online casino and sports betting platform. This Privacy Policy explains how we collect, store, use, and disclose information about users who access our website at tk779.bio and all associated services (collectively, the "Platform").

By registering an account or continuing to use the tk779 Platform, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the Platform immediately.

We take data privacy seriously. All information collected by tk779 is handled with strict confidentiality and in accordance with applicable data protection principles. Our goal is to be fully transparent about our practices so that every user across Dhaka, Chittagong, Sylhet, Khulna, and beyond can trust the platform with confidence.

Information We Collect

Personal Information You Provide

When you register, log in, or interact with the tk779 Platform, we may collect the following personal information:

• Full name, username, and date of birth
• Email address and mobile phone number
• Residential address, city (e.g. Dhaka, Chittagong, Rajshahi, Barisal), and country
• Payment account details used for bKash, Nagad, Rocket, Upay, or bank transfers
• Government-issued identity document details required for account verification (KYC)

Automatically Collected Data

When you visit or use the Platform, certain technical information is collected automatically, including:

• IP address, device type, operating system, and browser information
• Pages visited, session duration, click paths, and interaction data within the Platform
• Geolocation data derived from your IP address (country and region level only)
• Cookies and similar tracking technologies (see the Cookies section below)

Financial and Transaction Data

We record all deposits, withdrawals, wagers, bonuses claimed, and game history associated with your tk779 account. This transaction data is retained to ensure accurate account records, resolve disputes, and comply with anti-money-laundering requirements. All financial transactions are processed in Bangladeshi Taka (৳) and recorded accordingly.

How We Use Your Information

The data tk779 collects is used exclusively for legitimate operational and regulatory purposes. Specifically, we use your information to:

• Create and manage your player account and authenticate your identity
• Process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank channels
• Deliver bonuses, promotions, and free spins in accordance with applicable Terms & Conditions
• Provide customer support, respond to queries, and resolve account-related disputes
• Monitor and enforce compliance with our Responsible Gaming policies, including detecting patterns of problem gambling
• Carry out fraud prevention, security monitoring, and anti-money-laundering checks

We do not sell, rent, or trade your personal information to third-party marketers. Your data is never monetised outside of what is strictly required to operate the tk779 Platform.

Sharing and Disclosure of Information

tk779 does not disclose your personal information to third parties except in the specific circumstances described below. We apply strict contractual and technical controls on any partner that processes data on our behalf.

Payment Processors

To facilitate deposits and withdrawals, necessary payment details are shared with our integrated payment partners including bKash, Nagad, Rocket, and banking institutions. These partners are bound by their own privacy and security obligations and are prohibited from using your data for any purpose other than completing the transaction.

Technology and Game Providers

Certain platform functionality and game content is provided by third-party technology vendors such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and NetEnt. Aggregated or anonymised game activity data may be shared with these providers solely to deliver game services correctly and to ensure RNG integrity. No personally identifiable information is shared with game studios beyond what is technically necessary.

Legal and Regulatory Obligations

We may disclose your personal information when required to do so by applicable law, court order, or lawful request by a regulatory or law enforcement authority. In all such cases, tk779 will disclose only the minimum amount of information required to satisfy the legal obligation.

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of tk779's business, user data may be transferred to the acquiring entity as part of that transaction. In such circumstances, we will provide advance notice to affected users and ensure the receiving entity maintains equivalent data protection standards.

Cookies and Tracking Technologies

tk779 uses cookies and similar web technologies to operate core Platform functionality and improve the user experience. The types of cookies we use include:

• Essential cookies — required for login session management, account security, and core navigation functionality. These cannot be disabled without breaking key Platform features.
• Analytical cookies — used to track anonymised usage patterns, page performance, and session data so we can improve Platform quality and fix technical issues.
• Preference cookies — store your language preference, display settings, and other personalisation choices to enhance your return visits.

You may manage cookie preferences through your browser settings. Please note that disabling essential cookies may prevent certain Platform features from functioning correctly. By continuing to use the tk779 Platform, you consent to our use of cookies as described in this policy.

Data Security

tk779 employs industry-standard security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Our security framework includes SSL/TLS encryption on all data transmissions, firewalls and intrusion detection systems, strict role-based access controls limiting internal data access to authorised personnel only, and regular security audits.

While we take every reasonable precaution to secure your data, no digital system can guarantee absolute security. Users are encouraged to maintain strong, unique passwords for their tk779 accounts and to never share login credentials with third parties. If you suspect any unauthorised access to your account, contact us immediately at [email protected].

Data Retention

We retain your personal information for as long as your account remains active and for a reasonable period thereafter to fulfil the purposes outlined in this Privacy Policy. Transaction records and account history are retained for a minimum of five (5) years in order to meet anti-money-laundering and financial record-keeping obligations.

When personal information is no longer required for any of the above purposes and no legal retention obligation applies, we will securely delete or anonymise the data in accordance with our internal data lifecycle procedures.

Your Rights and Choices

As a tk779 user, you have the following rights in relation to your personal data:

• Right of access — you may request a copy of the personal data we hold about you at any time
• Right of rectification — you may correct inaccurate or incomplete data held in your account
• Right of erasure — you may request deletion of your personal data, subject to applicable legal retention requirements
• Right to restrict processing — you may request that we limit how we use your data in certain circumstances
• Right to data portability — you may request your personal data in a structured, machine-readable format
• Right to withdraw consent — where processing is based on your consent, you may withdraw that consent at any time by contacting us

To exercise any of the above rights, please submit your request in writing to [email protected]. We will acknowledge your request within 5 business days and aim to resolve it within 30 calendar days. We may require identity verification before processing sensitive requests.

Third-Party Payment Methods

tk779 integrates local Bangladeshi payment services including bKash, Nagad, Rocket, and Upay, as well as international card schemes such as Visa and Mastercard. When you use any of these payment methods, you are interacting directly with the payment provider's own system and its associated privacy policy.

tk779 does not store full card numbers, CVV codes, or mobile banking PINs on its servers. Payment tokenisation and redirection are used wherever possible to minimise sensitive financial data exposure on our Platform.

Children's Privacy and Age Restriction

The tk779 Platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal information from individuals under the age of 21. If we become aware that a user under the age of 21 has provided personal data to the Platform, we will promptly delete that account and all associated data. If you believe a minor has registered an account on tk779, please notify us immediately at [email protected].

Changes to This Privacy Policy

tk779 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users via email or an in-Platform notification.

Your continued use of the tk779 Platform following the posting of any revised Privacy Policy constitutes your acceptance of the updated terms. We encourage all users to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way tk779 handles your personal data, our support team is available 24/7 and ready to assist you.

Email: [email protected]